The Moon X Card is a card linked to your Moon Credit that enables you to shop at millions of merchants in over 130 countries.

Signing up for a Moon X Card is simple:
1. Create a Moon account.
2. Select "New Card".
3. In the list of cards, select "Moon X Card".
4. Follow the prompts to complete your purchase.

Your first Moon X Card is free. Each additional Moon X Card can be purchased for $2.99 per card.

There is a 1% fee on all purchases made with the Moon X Card, with a minimum of $1.00 fee per transaction.

We do not charge any FX or foreign transaction fees.

By default, your Moon X card has the following limits:

Card Creation:
10 cards daily, 30 cards monthly

Spend Limit:
$4,000 monthly across all cards

Purchase Limit:
Moon Credit - Daily: $10,000, Monthly: $30,000

You can view your limits, as well as your daily and monthly usage, under “Settings”-->“Limits” on your Moon dashboard.

To request a limit increase, please contact us at [email protected] or chat with us.

Your Moon X Card is valid for three (3) years from the day it is purchased.

Yes! Your first Moon X Card is free. Each additional card costs $2.99.

Not yet. Mobile wallet support for the Moon X Card is coming soon.

You can shop at millions of merchants in over 130 countries with your Moon X Card.

Certain purchase categories are restricted.

Some merchants may be blocked at the discretion of Moon, but can become available to users via verification.

For more information, please review our Terms and Coniditions

For questions about blocked merchants, please contact us at [email protected] or chat with us.

Typically, purchases are declined for one of the following reasons:

• Card details are entered incorrectly.
• Insufficient balance (make sure you have enough balance to cover any fees or gratuity).
• Merchant does not accept the card.
• Merchant is in a restricted country or is in a restricted merchant category.
• If you’re using a warehouse, freight forwarder or reshipper address the merchant may decline your purchase.
  
  if none of these apply, please contact us at [email protected] or chat with us.

Refund timing depends on the merchant’s policies. Merchant refunds can take up to 10 days to process, but most happen sooner.

Once the merchant processes your refund, it will be reflected in your Moon Credit balance and will be available for use again within Moon.

All Moon X Card activity can be found under "Moon Credit Activity" on your account dashboard.

You can also select your card and see your transactions.