The Moon 1X Card is a single-load prepaid card that lets you shop at millions of merchants across the US.

It's simple! Create a Moon account, click "New card", then select the Moon 1X Card to get started.

Moon 1X Cards can be purchased with Bitcoin via on-chain or lightning, USDT on Tron, USDC on Polygon, or with your Moon Credit balance.

Please note that the Moon 1X Card is NOT linked to your Moon Credit balance. It can only be funded once per card.

Moon 1X Cards can be purchased for $1.49 for each card. There are no transaction fees on the Moon 1X Card.

The minimum for a Moon 1X Card is $5. The maximum is $1,000.

Please note that the monthly account maximum of $4,000 is across ALL card types. Your Moon 1X Card will also count in your monthly account maximum limit.

Moon 1X Cards are valid for two (2) months after purchase.

Yes. You can purchase and hold multiple Moon 1X Cards at the same time.

Not yet. Mobile wallet support for the Moon 1X Card is coming soon.

You can use the Moon 1X Card at millions of U.S. merchants that accept debit or credit cards online.

Certain purchase categories are restricted.

Some merchants may be blocked at the discretion of Moon, but can become available to users via verification.

For more information, please review our Terms and Conditions

For questions about blocked merchants, please contact us at [email protected] or chat with us.

Typically, purchases are declined for one of the following reasons:

• Card details are entered incorrectly.
• Insufficient balance (make sure you have enough balance to cover any fees or gratuity).
• Merchant does not accept the card.
• Merchant is in a restricted country or is in a restricted merchant category.
• If you’re using a warehouse, freight forwarder or reshipper address the merchant may decline your purchase.
  
  If none of these apply, please contact us at [email protected] or chat with us.

Refund timing depends on the merchant’s policies. Merchant refunds can take up to 10 days to process, but most happen sooner.

Once the merchant completes your refund, it will appear on your Moon 1X card. Please ensure that your card is still active and not expired.