Certain products offered by Moon are non-refundable. For example, merchant gift cards cannot be refunded.
Moon Credit is refundable on a case-by-case basis. In order to submit a refund request for Moon Credit, please follow these steps:
1. From your dashboard on paywithmoon.com, click on "Moon Credit" at the top-right of your navigation bar.
2. Under Moon Credit, select "Request a Refund".
3. Follow the instructions to submit your request.
Please note that refunds are processed in Bitcoin and sent via BTC on-chain. Moon calculates the amount of Bitcoin to be refunded based on its dollar value at the time of the refund submission. This includes deducting any fees, including variable network and partner fees.
If your refund request is approved, the refund will likely be sent within five (5) business days of submission.
Moon's prepaid and secured credit cards are ideal for everyday purchases, offering the convenience of using crypto instantly across millions of merchants worldwide.
Reloadable XÂ cards elevate your crypto shopping experience with higher spending limits and longer validity for subscriptions.
One-time 1XÂ cards are a convenient, no-fees alternative.
Moon's robust catalog of US and international gift cards offers fee-free spend, often with added discounts, and the ease of conversion to direct merchant credit.
Use your crypto to spend with savings across thousands of top brands, eCommerce retailers, digital content, travel and tourism, restaurants and other merchants.